In this Customer Success Story, we share the story of AVOCATS.BE, the organization responsible for defending the interests of all the bar associations in the French—and German-speaking parts of Belgium – and why it chose Mailfence as the perfect email solution for attorneys.
In our Customer Success series, we aim to highlight real-life stories of how our customers have tackled challenges and found success with Mailfence. You’ll get a true behind-the-scenes look at some of the challenges they were facing, as well as the tools and strategies they implemented to overcome them.
Who is AVOCATS.BE?
AVOCATS.BE (i.e. “attorney” in French) is the organization responsible for representing and defending the interests of all attorneys in the French and German-speaking regions of Belgium (approx. 8,385 attorneys).
Among other things, its purview is to defend the interests of the legal profession and ensure compliance with ethical rules. AVOCATS.BE also plays an important role in access to law and justice for all.
Some of its stated goals include:
- representing the profession as a whole in dealings with public authorities, international organizations, political parties, the media, etc. ;
- defending the interests of the legal profession and its clients by advocating better access to justice;
- establishing professional and ethical regulations for the legal profession;
- and harmonizing the rules and practices of the legal profession.
As part of its services, AVOCATS.BE offers a custom email address to all of its member attorneys – powered by Mailfence, their chosen email solution for attorneys.
This is part of our white-label offering: a customized version of the Mailfence solution adapted to the specific security and usage needs of your organization or business. But more on that later.
Why Mailfence is the Perfect Email Solution for Attorneys
So, why did AVOCATS.BE opt for Mailfence as their preferred email and collaboration solution?
Mailfence is actually the perfect email solution for attorneys for several reasons, namely:
- security;
- confidentiality;
- and data localization.
As Benjamin Jennes, IT Manager for AVOCATS.BE tells us, “Security is a crucial aspect for lawyers dealing with sensitive information”. “But thanks to Mailfence’s advanced security protocols, emails are protected against unauthorized access and cyber-attacks”, he adds.
In addition, “respecting confidentiality is paramount for lawyers, who are bound by professional secrecy. Mailfence offers data protection guarantees, in compliance with European regulations, in particular the GDPR“.
Finally, Mailfence’s headquarters are located in Belgium. This means that attorneys’ data is stored in Belgium. This ensures data sovereignty and compliance with Belgian data protection legal requirements.
How AVOCATS.BE Implemented Mailfence as their Email Solution for Attorneys
On top of the advantages of security, confidentiality, and data localization, Benjamin Jennes adds that he is “very happy with the flexibility offered by Mailfence and its team.”
“The Mailfence solution and its teams offer great flexibility to AVOCATS.BE’s attorney members”. “Thanks to modern technologies, Mailfence can offer tailor-made solutions to meet the specific needs of each attorney, guaranteeing optimal adaptation to their professional practices”.
Flexibility and customization are some of the strengths of a solution such as Mailfence.
The flexibility needed by AVOCATS.BE is a common pain point with Big Tech. Products such as Microsoft’s Sharepoint or Microsoft 365 offer little customization options. It’s a “one-size-fits-all” approach where you have the choice between two or three plans at most.
However, working with Mailfence as an email solution for attorneys allows any organization to truly lay out its business needs, and receive a custom-made solution.
For AVOCATS.BE, Mailfence offers four modular subscriptions, enabling each attorney to choose the functionalities best suited to their needs :
Subscription type | Features |
Transfer | Transfers your emails to another mailbox |
Standard | Includes access to webmail with 25 GB of storage, access to POP and access to SMTP relay |
Mobility | This plan allows you to work on the move. It includes access to webmail with 25 GB of storage and POP, IMAP and SMTP access |
Group | Facilitates group work and sharing of information (documents, calendars, contacts) between several users. It allows you to create user groups and define access rights for each of its members |
Depending on their individual needs, these subscriptions can include:
- a private and secure email service, with end-to-end encryption, digital signatures, and 2-factor-authentication;
- a high-performance collaborative document management system;
- contacts and calendar management;
- and more.
Benjamin adds that “another useful advantage we have is the flexible API provided by Mailfence, allowing us to integrate the solution inside our own management systems.”
What Mailfence Can Do For You
Curious to know how Mailfence can help your organization or business? Check out Mailfence for Business, and learn how Mailfence can help your organization leverage our secure communication and document collaboration tools:
- customized version of the Mailfence email solution (graphic presentation, available tools, user profiles, security requirements etc.);
- integration with different authentication or SSO providers;
- your own email domain names;
- control panel and API to create, upgrade and manage your accounts;
- storage and features based on your actual needs, not a “one-size-fits-all” approach.