Transparency Report and Warrant Canary

In light of our attachment to online privacy – we would like to present our Transparency report and Warrant canary in order to inform you about legal requests for information of our users.

Transparancy Report

Between the 1st of January 2017 and 30st June 2017, Mailfence has

  • received requests for user identification in 12 cases.
  • provided user identification because of a valid Belgium court order in 9 cases.

Last updated: Sunday, 1st of August 2017 (this information will be updated every half year)
Next update date: Friday, 5th of January 2018

To be counted as a request for information, the request must come through a legal channel. We do not count unofficial requests which are always rejected. The only legally binding requests are from Belgian courts that we are legally obligated to comply with.

Warrant Canary

Although a gag order is legally not possible in Belgium, we still publish a warrant canary.  Mailfence being a Belgian company, it cannot receive and has never received any US National Security Letters or FISA court orders.  We also have not been subject to any gag order by a FISA court. Finally, we have never placed any backdoors in our hardware or software and have not received any requests to do so.

Previous Tranparency Reports

Between the launch of Mailfence and 31st of December 2016 Mailfence has

  • received requests for user identification in 5 cases.
  • provided user identification because of a valid Belgium court order in 4 cases.

If you have any questions or would like to share your feedback, feel free to send us an email at support@mailfence.com

Reclaim your email privacy!

Follow us on twitter/reddit and keep yourself posted at all times.

– Mailfence Team


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Patrick De Schutter

Patrick De Schutter is a serial digital entrepreneur and startup investor. In 2000 he launched one of the European pioneers of cloud software. He is a strong believer and advocate of encryption and privacy. With his company Mailfence, he supports the fight for digital rights and donates part of its revenues to support the Electronic Frontier Foundation and the European Digital Rights Foundation. Twitter: @pdeschutter

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