How to Whitelist Email Addresses in Gmail, Outlook & more (2024)

How to whitelist an email address

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Choosing to whitelist an email address is the best way to make sure you don’t miss vital emails again.

Have you ever searched for an important email in your inbox? Only to realize weeks later that it was actually in your spam folder?

That’s why whitelisting was created. In this guide, we’ll cover everything you need to know to whitelist an email address in the most popular email providers. Let’s get started.

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What Does Whitelisting Email Addresses Mean?

Whitelisting an email address is the process of marking it as a trusted sender in your email account.

Whitelisting basically tells your email service to always deliver messages from that sender to your inbox rather than the spam folder.

In most email providers, you can choose to whitelist a specific address or an entire domain name. For example, let’s say you subscribed to the New York Times. But it has mistakenly fallen into your spam folder:

My NYT email has ended up in the Spam folder
The NYT newsletter has ended up in the Spam folder

You could choose to whitelist the email address of the New York Times (in this case, “nytdirect@nytimes.com”). But if you’re subscribed to multiple newsletters from the New York Times, you might want to whitelist all email addresses coming from “…@nytimes.com”.

By the way, if you want your own custom domain just like the NYT, check out this guide.

Choosing to whitelist an email address is particularly helpful for keeping important emails from being overlooked or lost. Let’s explore how to do this with the most popular email services.

How to Whitelist an Email in Gmail

As one of the most popular email providers, let’s first look at Gmail. Please note we do not recommend you use any of Google’s products by the way 😉.

Gmail’s spam filter works well, but sometimes it can mistakenly sort important emails into the spam folder. To avoid this, you can manually whitelist an email address.

To whitelist an email address in Gmail:

1. Sign in to your Gmail account;

2. click the gear icon in the top right corner, then select “See all settings;”

Access your Gmail settings
Access your Gmail settings

3. Navigate to the “Filters and Blocked Addresses” tab.

4. Scroll down and click on “Create a new filter.”

Creating a new filter to whitelist in Gmail
Creating a new filter to whitelist in Gmail

5. Enter the email address or the domain you want to whitelist in the “From” field;

6. Click “Create filter” at the bottom right.

7. Check the box for “Never send it to Spam” and click “Create filter” again to save.

If you’re looking for the best Gsuite alternative, check out this guide here.

How to Whitelist an Email in Outlook

Outlook provides a simple method to whitelist email addresses, helping to keep important communications from being mistakenly filtered:

1. Sign in to your Outlook account

2. Click on the gear icon in the top right corner to access your settings.

3. Under the “Email” section, click on “Junk email.”

Accessing your junk email settings in Outlook
Accessing your junk email settings in Outlook

4. Under Senders > Safe senders and domains, click on “+ Add safe sender”:

5. Enter the email address or domain you want to whitelist, then click OK.

6. Make sure to hit “Save” to apply the changes.

Now, emails from these addresses will bypass your junk mail filter and arrive directly in your inbox!

How to Whitelist an Email in Yahoo! Mail

Yahoo! Mail’s spam filters can sometimes be too aggressive, filtering out emails you want to see. Here’s how to whitelist email addresses.

1. Login to your Yahoo! Mail account.

2. Click on the gear icon in the upper right and select “More Settings.”

3. On the left-hand menu, click “Filters”, then click “Add new filters”.

4. Enter the email address or domain in the “From” field.

5. Set the folder to “Inbox” to make sure these emails always go to your main inbox.

6. Hit “Save” to confirm your filter.

You have now successfully whitelisted an email address in Yahoo! Mail.

How to Whitelist an Email in Apple Mail

For Apple Mail users, to whitelist an email address involves adding the sender to your Contacts or creating a rule in Mail preferences. Apple Mail prioritizes emails from contacts, so they will never end up in your spam.

Alternatively, you can also create a rule. For this:

1. Go to “Mail” > “Preferences.”

2. Click on the “Rules” tab, then click “Add Rule.”

3. Set the condition as “From” and enter the email address you wish to whitelist.

4. Under “Perform the following actions,” choose “Move to Inbox” and click “OK.”

This will direct emails from that address to your inbox.

How to Whitelist an Email in Mailfence

As a private and secure email provider, we want to ensure that no spam ever reaches your inbox. However, no anti-spam is ever 100% perfect.

If you find an email mistakenly landing in your Spam folder, follow these 2 easy steps:

1. Right-click on the email from the send you want to whitelist and select Mark > Not a spam:

Mark an email as
Mark an email as “Not spam” in Mailfence

2. You will then be prompted with a window asking you if you want to whitelist the email sender or the full domain. And that’s done!

Alternatively, you can also use the following procedure to access your whitelist and review:

1. Log into your Mailfence account and click on your profile name > Settings.

Accessing your Mailfence settings
Accessing your Mailfence settings

2. On the left-hand sidebar, under “Messages“, select “Whitelist”:

Accessing the Whitelisting options in Mailfence
Accessing the Whitelisting options in Mailfence

3. At the top, click on “Add email or domain”

4. Enter either and specific email address or a whole domain name.

5. Hit “Save” and you’re done!

This will make sure that emails from this sender always appear in your inbox.

How to Whitelist an Email in Zoho Mail

Zoho Mail’s filtering system might occasionally misclassify important emails. The quickest and easiest way to remedy this is to add the email address as a contact:

1. Sign in to your Zoho Mail account.

2. Find an email from the sender you want to whitelist and open it.

3. Click on the sender name, then select “Add to contacts”.

Now, emails from that address will always be delivered to your inbox, avoiding any spam or junk filters.

That’s it for this Guide on Whitelisting!

That’s a wrap for this guide on how to whitelist an email address! Each email provider has its own way of handling whitelists, but the general process involves creating filters or marking senders as safe.

Are you looking to step up your online privacy and security? Then create your free Mailfence account today. Not only will you get access to one of the most private and secure emails, but your free account also comes with online storage for your most important documents, a calendar, contact management, and much more!

Got any questions? Feel free to check out our Knowledge Base, or drop us a line at support@mailfence.com.

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Simon Haven

Simon is the Marketing Manager here at Mailfence. He leads the team in crafting informative and engaging content that empowers users to take control of their online privacy. His areas of expertise include SEO, content creation and social media management.

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