Manage your users with the Mailfence admin console

User accounts have a login and a password for signing into Mailfence. Every account has at least one internal email address. Every user account has its own subscription (Free, Entry, Pro or Ultra). The billing of the user accounts is done through the master account (the account that manages the users).

In case you only need an alternative email address for an existing user, an alias might be more appropriate than creating a new user account. With an alias the emails sent to the email address arrive in the same inbox as the primary email address of the user. With a new user accounts the user will need to login separately in order to access the mails sent to this new email address.

Billing

User accounts are charged on a monthly basis from the amount you added to your ‘deposit’. For example: In case you have 3 Entry accounts created in your admin console, a monthly charge of 3 times 3,5 EUR will be charged from the initial deposit you bought. 30 days later, a new charge for these three Entry accounts will be made on the remaining deposit.  Once the amount of your deposit reaches an amount lower than 20 EUR, we will invite you to recharge your deposit with an amount of your choice.

Groups of users

You can share data and collaborate with the users you have created. Groups enable you to share calendars, documents, contacts or mailboxes.  A more detailed explanation of the Group collaboration possibilities is given in following post.

In order to create a group, go to ‘Settings -> Administration -> User groups’. Create a new group, select the users and add them to a group and start sharing information.