How to create an email address with your own domain
Did you know that instead of having a @mailfence.com e-mail address, you can have e-mail address(es) with your own e-mail domain name hosted on the Mailfence platform?
How to create an e-mail address with your own domain name?
1. Own a domain name. We do not commercialize domain names: if you do not have one, you can for example acquire one with the following European companies: https://www.ovh.com, https://www.1and1.com or https://www.gandi.net.
2. Own a paying subscription on Mailfence.com.
– Your existing @mailfence.com e-mail address can be configured as an alias if you request so. Otherwise it will be deleted and might be attributed to an other user one day. Be sure to inform your contacts of the change of address.
– All e-mails sent to any address of your domain name will be directed to our servers (though you still can forward some of them automatically afterwards).
– If you already have an e-mail server for your domain name, be sure to follow the procedure correctly to avoid the loss of messages during the transition.
1. Send us an e-mail, specifying your login name, your personal e-mail domain name, and the main e-mail address (within that personal domain name).
If several e-mail addresses have to be created, they can be set up as aliases of the main address (there is a limited amount of aliases per account though), or you can create several accounts if necessary.
Please send us the list of addresses with their corresponding account login name(s).
2. Only after we informed you that everything has been set up on our side, modify (or ask the company you registered your domain name with) the “MX records” (MX = Mail Exchanger) of your domain name as follows:
yourname.com MX preference = 10, mail exchanger = smtp1.mailfence.com.
yourname.com MX preference = 10, mail exchanger = smtp2.mailfence.com.
– the two entries are important to guarantee a good load balancing and fail over.
– make sure you enter the same preference value (e.g. 10) in both of the MX records.
– the “.” at the end of the line is crucial. Without them the MX records will be faulty (smtp1.mailfence.com.yourname.com).
3. When existing DNS records get modified, changes may not be completely propagated before some time (from a few hours to a few days, depending on the TTL value for preceding records). In the meantime, some e-mails will still be directed to the old server, please be sure you know how to access them after the change.
Got some questions? Feel free to contact firstname.lastname@example.org.