How to migrate from Outlook to Mailfence in a few clicks!

What if you’ve decided you’ve had it with Microsoft’s inadequate privacy controls and want to leave? What do you do and how do you get your messages out? In this tutorial we explain how to migrate from Outlook or Hotmail to Mailfence, your secure and private email suite.

migrate yahoo mail

Migrate Outlook to Mailfence entry and pro based subscription

Using Local Client

  1. Install a desktop email client, such as Outlook or Mozilla Thunderbird.
  2. Configure the client with Hotmail/Outlook credentials using IMAP or POP.
    Note: For POP, this will require you to enable it in your Outlook/Hotmail webmail (Settings -> Connected accounts -> POP and IMAP -> POP options -> Yes -> Save).
  3. Configure the client with Mailfence account credentials using IMAP.
  4. Drag and drop all your data from your Hotmail/Outlook account into your Mailfence account.

OR:

  • In Outlook:
    • Create a backup of your Hotmail/Outlook account (go to File -> Open & Export -> Import/Export -> Export to a file (.pst) -> select account -> Finish).
    • Then import this backup file (go to File -> Open & Export -> Import/Export -> Import from another program or file (.pst), select Mailfence account -> Finish).
  • In Thunderbird: Install following plugin, export your Hotmail/Outlook account locally and then import it in your Mailfence account.
    • For optimal results (avoiding connection time-out issues)
      • For Export: Export all message in the folder -> EML Format
      • For Import: Import all messages from a directory -> just from the directory OR also from its subdirectories

Using Mailfence Web-interface

  1. Import your Hotmail/Outlook account in Mailfence using ‘External address’:
    Migrate Hotmail/Outlook emails to mailfence

    Migrate Hotmail/Outlook emails to Mailfence

    • Via POP (applies only to inbox messages):
      Note: This will require you to enable POP in your Outlook/Hotmail webmail (Settings -> Connected accounts -> POP and IMAP -> POP options -> Yes -> Save).

      • Configure your Hotmail/Outlook credentials, uncheck “download new messages only” and click on Create.
      • Click on “Download all accounts”.
      • All your messages will be imported directly into Inbox
    • Via IMAP:
      • Choose your Hotmail/Outlook address in the given list OR click on ‘Add a sender address’ (only if not done before).
      • Enter your Hotmail/Outlook password.
      • Go to your inbox (left panel), expand your external Hotmail/Outlook account.
        • Refresh your browser tab.
      • Drag and Drop all your messages into your mailfence account
        • Select the messages that your would like to move
        • Right click -> archive -> download
        • Now click on ‘…’ (three dots) -> import -> select the downloaded ‘zip’ file and click on import
  2. If you do not wish to receive any more new messages from your Hotmail/Outlook account in the future, then either disable it (toggle off) or delete this external address.

Note: In case of difficulties, or voluminous accounts, we can further assist you via a dedicated import tool. However, you will have to communicate to us your Hotmail/Outlook credentials (best is to setup a temporary password for privacy reasons, that you can change afterwards). FYI:  We do plan to integrate this import tool in our interface soon.

Migrate from outlook to Mailfence free subscription

Using a Local Client

  1. Install a desktop email client, such as Outlook or Mozilla Thunderbird.
  2. Configure the client with Hotmail/Outlook credentials using IMAP or POP.
    Note: For POP, this will require you to enable it in Outlook/Hotmail webmail (Settings -> Connected accounts -> POP and IMAP -> POP options -> Yes -> Save).

For Outlook:

  • Create a ‘backup’ of your Hotmail/Outlook account (go to File -> Open & Export -> Import/Export -> Export to a file (.pst) -> select account -> Finish).
  • Install this tool, then import the ‘backup’ file.
    Note: We cannot take any responsibility for the security and privacy of this third-party tool. Check this link to have more options.

    • Now convert all your messages in .eml format and download them on your machine
    • Make a zip file of all the emails that you want to import in your Mailfence account.
  • Go to your Mailfence account, click on the “…” (three dots) in the message panel.
    • Select the zip file file and click on import

For Thunderbird

  • Install a plugin
  • Export your Hotmail/Outlook data in .eml format locally OR
    • ‘Save as’ in .eml format every email you wish to import and make a zip file.
  • Go to your Mailfence account, then click on the “…” (three dots) in the message panel.
  • Select the zip file and click on import

Exporting contacts via Hotmail/Outlook webinterface

You cannot export email messages directly from the Hotmail/Outlook web-interface but luckily you can export your Hotmail/Outlook contacts directly from the web-interface.

  1. Log in your Hotmail/Outlook account using the web-interface, then expand the ‘doted bar’ and click on “People” option.
  2. Click the “Manage” option, then click “Export contacts”.
  3. Your contacts are exported in .csv format.
  4. Go to your mailfence account, then click on the “…” (three dots) in the contacts panel.
    migrate from outlook

    Migrate Hotmail/Outlook contacts to Mailfence

    • Select the ‘MS Outlook’ and Choose the file to import.
    • Click on import.

Should you have any more questions, feel free to let us know OR send us an email at support.

Get your secure email!

Follow us on twitter/reddit and keep yourself posted at all times.

– Mailfence Team


Spread the word!

Patrick De Schutter

Patrick De Schutter is a serial digital entrepreneur and startup investor. In 2000 he launched one of the European pioneers of cloud software. He is a strong believer and advocate of encryption and privacy. With his company Mailfence, he supports the fight for digital rights and donates part of its revenues to support the Electronic Frontier Foundation and the European Digital Rights Foundation. Twitter: @pdeschutter

You may also like...

Leave a Reply

Your email address will not be published. Required fields are marked *