{"id":18290,"date":"2020-08-31T17:14:06","date_gmt":"2020-08-31T15:14:06","guid":{"rendered":"https:\/\/test-blog.mailfence.com\/?p=18290"},"modified":"2024-06-07T16:21:40","modified_gmt":"2024-06-07T14:21:40","slug":"grave-panne-dinternet-trafic-internet-interrompu","status":"publish","type":"post","link":"https:\/\/blog.mailfence.com\/fr\/grave-panne-dinternet-trafic-internet-interrompu\/","title":{"rendered":"Grave panne d’Internet : 3,5\u00a0% du trafic internet interrompu"},"content":{"rendered":"\n

Un important fournisseur d’acc\u00e8s Internet a subi une panne technique<\/a> dimanche (30\/08\/2020). Cela a d\u00e9clench\u00e9 un effet de ricochet et a g\u00e9n\u00e9r\u00e9 une grave panne d’Internet, qui a affect\u00e9 plusieurs sites. For instance: Amazon, Ebay, Twitter, Microsoft Xbox Live, Cloudfare, Reddit, EA, Blizzard, Steam, parmi beaucoup d’autres.<\/p>\n\n\n\n\n\n\n

Que s’est-il pass\u00e9 ?<\/h4>\n\n\n\n

Dimanche, vers 10h00 UTC, un nombre important de mises \u00e0 jour (publicit\u00e9s) du Border Gateway Protocol (BGP)<\/a> ont \u00e9t\u00e9 (par erreur) faites au d\u00e9but de l’incident.<\/p>\n\n\n\n

Bien qu’aucune analyse du fournisseur de services en question<\/a> n’ait encore \u00e9t\u00e9 publi\u00e9e, CloudFlare a propos\u00e9 une analyse d\u00e9taill\u00e9e<\/a>. En bref, la mauvaise configuration du Border Gateway Protocol (BGP) (plus pr\u00e9cis\u00e9ment une mauvaise r\u00e8gle Flowspec<\/a>) semble en \u00eatre la cause. D’autres conclusions ind\u00e9pendantes<\/a> pointent vers la m\u00eame origine.<\/p>\n\n\n\n

Quel a \u00e9t\u00e9 l’impact pour Mailfence ?<\/h4>\n\n\n\n

Il y avait une nature technique de l’\u00e9chec, le routage BGP – qui traverse le trafic Internet peer to peer. Ainsi, l’erreur s’est propag\u00e9e \u00e0 l’ext\u00e9rieur de la source de l’incident. L’impact \u00e9tait mondial. En raison de l’effet domino, les services de Mailfence n’\u00e9taient pas disponibles entre 12h03 CET<\/a> et 16h20 CET<\/a>.<\/p>\n\n\n\n

R\u00e9ponses \u00e0 quelques questions que vous pourriez vous poser :<\/h4>\n\n\n\n

1. Certaines de mes donn\u00e9es (e-mails, documents ou informations de compte personnel) sur le service Mailfence <\/a>ont-elles \u00e9t\u00e9 consult\u00e9es de l’ext\u00e9rieur, manipul\u00e9es, corrompues ou perdues ?<\/p>\n\n\n\n

\n

Absolument pas. Il s’agissait d’un probl\u00e8me de connectivit\u00e9 d\u00fb \u00e0 des probl\u00e8mes de routage dans le trafic internet mondial.<\/p>\n<\/blockquote>\n\n\n\n

2. Est-ce que certains emails qui m’ont \u00e9t\u00e9 adress\u00e9s pendant la p\u00e9riode de la panne pourraient ne pas me parvenir ?<\/p>\n\n\n\n

\n

Absolument pas. Le protocole SMTP<\/a> sait g\u00e9rer ce genre de probl\u00e8mes. Lorsque les serveurs des exp\u00e9diteurs ne parviennent pas \u00e0 envoyer un email imm\u00e9diatement, ils essaient toujours de l’adresser plus tard.<\/p>\n<\/blockquote>\n\n\n\n

3. Pourquoi n’y a-t-il pas de redondance ?<\/p>\n\n\n\n

\n

De nombreuses redondances sont int\u00e9gr\u00e9es dans la solution Mailfence. Cependant, pour ces probl\u00e8mes de routage BGP, elles ne sont malheureusement pas toutes fonctionnelles.<\/p>\n<\/blockquote>\n\n\n\n

4. Existe-t-il une proc\u00e9dure standard pour informer les clients des pannes graves et de l’\u00e9tat des r\u00e9parations en cours ? Pr\u00e9voyez-vous d’introduire une telle proc\u00e9dure ?<\/p>\n\n\n\n

\n

Si un probl\u00e8me de ce type se produit, nous vous en informons en utilisant Twitter et\/ou ce blog. Le meilleur moyen de communiquer directement est d’utiliser les plateformes de r\u00e9seaux sociaux. \u00c0 l’avenir, nous mettrons \u00e9galement \u00e0 disposition une page de situation h\u00e9berg\u00e9e en dehors de notre r\u00e9seau actuel.<\/p>\n<\/blockquote>\n\n\n\n

Derni\u00e8res r\u00e9flexions concernant cette grave panne d’Internet :<\/h4>\n\n\n\n

Nous vous pr\u00e9sentons toutes nos excuses pour les d\u00e9sagr\u00e9ments que cette grave panne d’Internet aurait pu vous causer. Le probl\u00e8me technique \u00e9tait hors de notre contr\u00f4le. Cela a affect\u00e9 une grande partie d’Internet. Malgr\u00e9 tous nos efforts pour offrir le service le plus fiable ,cela montre que les services Internet ne sont pas infaillibles. Pour comprendre, nous continuons \u00e0 \u00eatre d\u00e9pendants de l’Internet dans son ensemble.<\/p>\n\n\n\n

Nous vous remercions de votre compr\u00e9hension pour cette panne majeure de l’Internet. Elle nous motive \u00e0 mettre en \u0153uvre des am\u00e9liorations suppl\u00e9mentaires en mati\u00e8re de fiabilit\u00e9 et de redondance de notre service. Pour en savoir plus sur Mailfence, consultez notre page de presse.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Un important fournisseur d’acc\u00e8s Internet a subi une panne technique dimanche (30\/08\/2020). Cela a d\u00e9clench\u00e9 un effet de ricochet et a g\u00e9n\u00e9r\u00e9 une grave panne d’Internet, qui a affect\u00e9 plusieurs sites. For instance: Amazon, Ebay, Twitter, Microsoft Xbox Live, Cloudfare, Reddit, EA, Blizzard, Steam, parmi beaucoup d’autres. Que s’est-il pass\u00e9 ? Dimanche, vers 10h00 UTC, […]<\/p>\n","protected":false},"author":3,"featured_media":86200,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18591],"tags":[],"class_list":["post-18290","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mailfence-news"],"yoast_head":"\nGrave panne d'Internet : 3,5\u00a0% du trafic internet interrompu |<\/title>\n<meta name=\"description\" content=\"Un important fournisseur de services Internet a subi un probl\u00e8me technique dimanche soir qui a g\u00e9n\u00e9r\u00e9 une grave panne d'Internet.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Grave panne d'Internet : 3,5\u00a0% du trafic internet interrompu | Mailfence Blog\" \/>\n<meta property=\"og:description\" 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