{"id":11794,"date":"2019-09-16T18:51:57","date_gmt":"2019-09-16T16:51:57","guid":{"rendered":"https:\/\/test-blog.mailfence.com\/?p=11794"},"modified":"2024-06-07T23:14:04","modified_gmt":"2024-06-07T21:14:04","slug":"mailfence-lance-sa-base-de-connaissances","status":"publish","type":"post","link":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/","title":{"rendered":"Mailfence lance sa base de connaissances"},"content":{"rendered":"\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/12\/release-kb.png\" alt=\"\" class=\"wp-image-13232\"\/><\/figure>\n\n\n<p><!--StartFragment--><\/p>\n\n\n<p>Mailfence est heureuse d&rsquo;annoncer le lancement de sa base de connaissances de support. Chez Mailfence, nous nous effor\u00e7ons non seulement de fournir le service de messagerie \u00e9lectronique le <a href=\"https:\/\/mailfence.com\/fr\/email-securise.jsp\">plus s\u00e9curis\u00e9<\/a> et le <a href=\"https:\/\/mailfence.com\/fr\/email-prive.jsp\">plus priv\u00e9<\/a> du monde, mais aussi d&rsquo;assurer un bon support client. Comme vous pouvez le lire dans <a href=\"https:\/\/blog.mailfence.com\/fr\/revues-messagerie-privee-securisee-mailfence\/\">les nombreux commentaires<\/a> que nous avons re\u00e7us, nos utilisateurs mentionnent souvent notre support comme \u00e9tant de tout premier ordre.<\/p>\n\n\n\n<p>Nous voulons nous assurer que vous avez tout le soutien dont vous avez besoin \u00e0 port\u00e9e de main. C&rsquo;est pourquoi nous offrons diff\u00e9rents types de soutien :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Une documentation en ligne personnalis\u00e9e et approfondie (adapt\u00e9e \u00e0 vos outils, param\u00e9trages, abonnements,\u2026.).<\/li>\n\n\n\n<li>La nouvelle base de connaissance (<a href=\"https:\/\/kb.mailfence.com\">Knowledge Base<\/a>).<\/li>\n\n\n\n<li>Une assistance par e-mail et par t\u00e9l\u00e9phone de haute qualit\u00e9.<\/li>\n\n\n\n<li>Notre Blog pour les annonces, les notes de publication et les conseils.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"662\" src=\"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-4-1024x662.png\" alt=\"Interface de la base de connaissances Mailfence\" class=\"wp-image-11745\" srcset=\"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-4-1024x662.png 1024w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-4-300x194.png 300w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-4-768x497.png 768w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-4-160x103.png 160w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-4-320x207.png 320w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-4-379x245.png 379w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-4-526x340.png 526w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-4-696x450.png 696w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-4-773x500.png 773w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-la-documentation-produit-mailfence\">La documentation Produit Mailfence<\/h4>\n\n\n\n<p>Nous avons construit notre documentation produit autour des fonctionnalit\u00e9s du produit et nous nous effor\u00e7ons de couvrir toutes les fonctionnalit\u00e9s du produit dans cette documentation, mais pas plus. Nous avons document\u00e9 chaque fonctionnalit\u00e9 m\u00eame si elle est rarement utilis\u00e9e. Vous pouvez acc\u00e9der \u00e0 la documentation compl\u00e8te de nos produits via le menu de compte (menu d\u00e9roulant) en haut \u00e0 droite de votre \u00e9cran sous \u00ab\u00a0Documentation\u00a0\u00bb.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-la-base-de-connaissances-mailfence\">La Base de connaissances Mailfence<\/h4>\n\n\n\n<p>Pour la r\u00e9solution de probl\u00e8mes, les syst\u00e8mes externes ou les int\u00e9grations qui ne font pas officiellement partie du produit ou pour les solutions temporaires et les r\u00e9ponses aux questions courantes des clients, veuillez consulter notre base de connaissances (KB).<\/p>\n\n\n\n<p>La KB vous permet de parcourir quantit\u00e9 d&rsquo;articles d\u00e9taill\u00e9s, qui expliquent nos fonctionnalit\u00e9s, fournissent des conseils, et vous aident \u00e0 r\u00e9soudre tout souci que vous pourriez rencontrer. Nous avons organis\u00e9 les articles en fonction de th\u00e8mes et d&rsquo;outils tels qu&rsquo;Importation et exportation de donn\u00e9es&rsquo;,&rsquo;Activation de compte&rsquo;,&rsquo;Messages&rsquo;, etc. La fonction de recherche vous permet de trouver facilement toutes les informations que vous d\u00e9sirez rechercher.<\/p>\n\n\n\n<p>Si vous ne trouvez pas la r\u00e9ponse \u00e0 votre question dans la documentation du produit ou dans la base de connaissances, contactez notre \u00e9quipe de support en cliquant sur le bouton dans la colonne de droite. Nous vous aiderons d\u00e8s que possible et mettrons \u00e0 jour notre documentation et notre base de connaissances.<\/p>\n\n\n\n<p>Vous pouvez \u00e9galement \u00e9valuer tous les articles de la base de connaissances, indiquez-nous si nous avons fait du bon travail ou si nous devons en faire davantage pour que vous ayez toutes les informations dont vous avez besoin.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"132\" src=\"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-5-1024x132.png\" alt=\"Une bo\u00eete de dialogue de la base de connaissances Mailfence\" class=\"wp-image-11748\" srcset=\"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-5-1024x132.png 1024w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-5-300x39.png 300w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-5-768x99.png 768w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-5-160x21.png 160w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-5-320x41.png 320w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-5-520x67.png 520w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-5-720x93.png 720w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-5-980x126.png 980w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-5-1320x170.png 1320w, https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/image-5.png 1852w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Si vous avez d&rsquo;autres questions sur la nouvelle KB Mailfence ou si vous souhaitez plus d&rsquo;informations, contactez-nous via notre service support ou nos identifiants sociaux. Pour en savoir plus sur Mailfence, consultez notre<a href=\"https:\/\/mailfence.com\/fr\/presse.jsp\"> page de presse.<\/a><\/p>\n\n\n<p style=\"text-align: center;\">[maxbutton id=\u00a0\u00bb14&Prime; ]<\/p>\n<hr>\n\n\n<p class=\"has-text-align-right\">Pour plus de d\u00e9tails, visitez notre <a href=\"https:\/\/mailfence.com\/fr\/presse.jsp\">page presse.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mailfence est heureuse d&rsquo;annoncer le lancement de sa base de connaissances de support. Chez Mailfence, nous nous effor\u00e7ons non seulement de fournir le service de messagerie \u00e9lectronique le plus s\u00e9curis\u00e9 et le plus priv\u00e9 du monde, mais aussi d&rsquo;assurer un bon support client. Comme vous pouvez le lire dans les nombreux commentaires que nous avons [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":86257,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18591],"tags":[],"class_list":["post-11794","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mailfence-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mailfence lance sa base de connaissances | Mailfence Blog<\/title>\n<meta name=\"description\" content=\"Mailfence est heureuse d&#039;annoncer le lancement de sa base de connaissances de support. Utilisez-l\u00e0 pour r\u00e9pondre \u00e0 vos questions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mailfence lance sa base de connaissances | Mailfence Blog\" \/>\n<meta property=\"og:description\" content=\"Mailfence lance sa base de connaissances | Mailfence Blog\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/\" \/>\n<meta property=\"og:site_name\" content=\"Mailfence Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/mailfence\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-09-16T16:51:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-07T21:14:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/33.png\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Patrick De Schutter\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@pdeschutter\" \/>\n<meta name=\"twitter:site\" content=\"@mailfence\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Patrick De Schutter\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"TechArticle\",\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/mailfence-lance-sa-base-de-connaissances\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/mailfence-lance-sa-base-de-connaissances\\\/\"},\"author\":{\"name\":\"Patrick De Schutter\",\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/#\\\/schema\\\/person\\\/20a0c25f4ff87b6c5510971559c01c28\"},\"headline\":\"Mailfence lance sa base de connaissances\",\"datePublished\":\"2019-09-16T16:51:57+00:00\",\"dateModified\":\"2024-06-07T21:14:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/mailfence-lance-sa-base-de-connaissances\\\/\"},\"wordCount\":491,\"publisher\":{\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/mailfence-lance-sa-base-de-connaissances\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.mailfence.com\\\/wp-content\\\/uploads\\\/2019\\\/09\\\/33.png\",\"articleSection\":[\"Quoi de neuf Mailfence\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/mailfence-lance-sa-base-de-connaissances\\\/\",\"url\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/mailfence-lance-sa-base-de-connaissances\\\/\",\"name\":\"Mailfence lance sa base de connaissances | Mailfence Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/mailfence-lance-sa-base-de-connaissances\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/mailfence-lance-sa-base-de-connaissances\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.mailfence.com\\\/wp-content\\\/uploads\\\/2019\\\/09\\\/33.png\",\"datePublished\":\"2019-09-16T16:51:57+00:00\",\"dateModified\":\"2024-06-07T21:14:04+00:00\",\"description\":\"Mailfence est heureuse d'annoncer le lancement de sa base de connaissances de support. Utilisez-l\u00e0 pour r\u00e9pondre \u00e0 vos questions.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/mailfence-lance-sa-base-de-connaissances\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/mailfence-lance-sa-base-de-connaissances\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/mailfence-lance-sa-base-de-connaissances\\\/#primaryimage\",\"url\":\"https:\\\/\\\/blog.mailfence.com\\\/wp-content\\\/uploads\\\/2019\\\/09\\\/33.png\",\"contentUrl\":\"https:\\\/\\\/blog.mailfence.com\\\/wp-content\\\/uploads\\\/2019\\\/09\\\/33.png\",\"width\":600,\"height\":600,\"caption\":\"Laptop screenshot of Mailfence Knowledge Base\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/mailfence-lance-sa-base-de-connaissances\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Homepage\",\"item\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Quoi de neuf Mailfence\",\"item\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/category\\\/mailfence-news\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Mailfence lance sa base de connaissances\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/\",\"name\":\"Mailfence Blog\",\"description\":\"Mailfence Blog. Get the latest news about secure email and Internet privacy.\",\"publisher\":{\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/#organization\",\"name\":\"Mailfence\",\"url\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/blog.mailfence.com\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Mailfence_logo_pict_and_word_BOUNDED_small.png\",\"contentUrl\":\"https:\\\/\\\/blog.mailfence.com\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Mailfence_logo_pict_and_word_BOUNDED_small.png\",\"width\":1812,\"height\":358,\"caption\":\"Mailfence\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/mailfence\\\/\",\"https:\\\/\\\/x.com\\\/mailfence\",\"https:\\\/\\\/www.reddit.com\\\/r\\\/Mailfence\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/mailfence\",\"https:\\\/\\\/www.instagram.com\\\/mailfence_\\\/\",\"https:\\\/\\\/www.youtube.com\\\/@mailfence\",\"https:\\\/\\\/en.wikipedia.org\\\/wiki\\\/Mailfence\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/#\\\/schema\\\/person\\\/20a0c25f4ff87b6c5510971559c01c28\",\"name\":\"Patrick De Schutter\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/504fce782c4af8c40497b54807c4ba30bf391c917fdf953ac6392cb55dfb078e?s=96&d=blank&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/504fce782c4af8c40497b54807c4ba30bf391c917fdf953ac6392cb55dfb078e?s=96&d=blank&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/504fce782c4af8c40497b54807c4ba30bf391c917fdf953ac6392cb55dfb078e?s=96&d=blank&r=g\",\"caption\":\"Patrick De Schutter\"},\"description\":\"Patrick is the co-founder of Mailfence. He's a serial entrepreneur and startup investor since 1994 and launched several pioneering internet companies such as Allmansland, IP Netvertising or Express.be. He is a strong believer and advocate of encryption and privacy.\",\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/in\\\/pdeschutter\\\/\",\"https:\\\/\\\/x.com\\\/pdeschutter\"],\"gender\":\"male\",\"knowsLanguage\":[\"English\",\"French\",\"Dutch\",\"Swedish\"],\"url\":\"https:\\\/\\\/blog.mailfence.com\\\/fr\\\/author\\\/patrick\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Mailfence lance sa base de connaissances | Mailfence Blog","description":"Mailfence est heureuse d'annoncer le lancement de sa base de connaissances de support. Utilisez-l\u00e0 pour r\u00e9pondre \u00e0 vos questions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/","og_locale":"fr_FR","og_type":"article","og_title":"Mailfence lance sa base de connaissances | Mailfence Blog","og_description":"Mailfence lance sa base de connaissances | Mailfence Blog","og_url":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/","og_site_name":"Mailfence Blog","article_publisher":"https:\/\/www.facebook.com\/mailfence\/","article_published_time":"2019-09-16T16:51:57+00:00","article_modified_time":"2024-06-07T21:14:04+00:00","og_image":[{"width":600,"height":600,"url":"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/33.png","type":"image\/png"}],"author":"Patrick De Schutter","twitter_card":"summary_large_image","twitter_creator":"@pdeschutter","twitter_site":"@mailfence","twitter_misc":{"\u00c9crit par":"Patrick De Schutter","Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"TechArticle","@id":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/#article","isPartOf":{"@id":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/"},"author":{"name":"Patrick De Schutter","@id":"https:\/\/blog.mailfence.com\/fr\/#\/schema\/person\/20a0c25f4ff87b6c5510971559c01c28"},"headline":"Mailfence lance sa base de connaissances","datePublished":"2019-09-16T16:51:57+00:00","dateModified":"2024-06-07T21:14:04+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/"},"wordCount":491,"publisher":{"@id":"https:\/\/blog.mailfence.com\/fr\/#organization"},"image":{"@id":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/33.png","articleSection":["Quoi de neuf Mailfence"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/","url":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/","name":"Mailfence lance sa base de connaissances | Mailfence Blog","isPartOf":{"@id":"https:\/\/blog.mailfence.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/#primaryimage"},"image":{"@id":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/33.png","datePublished":"2019-09-16T16:51:57+00:00","dateModified":"2024-06-07T21:14:04+00:00","description":"Mailfence est heureuse d'annoncer le lancement de sa base de connaissances de support. Utilisez-l\u00e0 pour r\u00e9pondre \u00e0 vos questions.","breadcrumb":{"@id":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/#primaryimage","url":"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/33.png","contentUrl":"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2019\/09\/33.png","width":600,"height":600,"caption":"Laptop screenshot of Mailfence Knowledge Base"},{"@type":"BreadcrumbList","@id":"https:\/\/blog.mailfence.com\/fr\/mailfence-lance-sa-base-de-connaissances\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Homepage","item":"https:\/\/blog.mailfence.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Quoi de neuf Mailfence","item":"https:\/\/blog.mailfence.com\/fr\/category\/mailfence-news\/"},{"@type":"ListItem","position":3,"name":"Mailfence lance sa base de connaissances"}]},{"@type":"WebSite","@id":"https:\/\/blog.mailfence.com\/fr\/#website","url":"https:\/\/blog.mailfence.com\/fr\/","name":"Mailfence Blog","description":"Mailfence Blog. Get the latest news about secure email and Internet privacy.","publisher":{"@id":"https:\/\/blog.mailfence.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.mailfence.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/blog.mailfence.com\/fr\/#organization","name":"Mailfence","url":"https:\/\/blog.mailfence.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/blog.mailfence.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2022\/08\/Mailfence_logo_pict_and_word_BOUNDED_small.png","contentUrl":"https:\/\/blog.mailfence.com\/wp-content\/uploads\/2022\/08\/Mailfence_logo_pict_and_word_BOUNDED_small.png","width":1812,"height":358,"caption":"Mailfence"},"image":{"@id":"https:\/\/blog.mailfence.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/mailfence\/","https:\/\/x.com\/mailfence","https:\/\/www.reddit.com\/r\/Mailfence\/","https:\/\/www.linkedin.com\/company\/mailfence","https:\/\/www.instagram.com\/mailfence_\/","https:\/\/www.youtube.com\/@mailfence","https:\/\/en.wikipedia.org\/wiki\/Mailfence"]},{"@type":"Person","@id":"https:\/\/blog.mailfence.com\/fr\/#\/schema\/person\/20a0c25f4ff87b6c5510971559c01c28","name":"Patrick De Schutter","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/504fce782c4af8c40497b54807c4ba30bf391c917fdf953ac6392cb55dfb078e?s=96&d=blank&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/504fce782c4af8c40497b54807c4ba30bf391c917fdf953ac6392cb55dfb078e?s=96&d=blank&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/504fce782c4af8c40497b54807c4ba30bf391c917fdf953ac6392cb55dfb078e?s=96&d=blank&r=g","caption":"Patrick De Schutter"},"description":"Patrick is the co-founder of Mailfence. He's a serial entrepreneur and startup investor since 1994 and launched several pioneering internet companies such as Allmansland, IP Netvertising or Express.be. He is a strong believer and advocate of encryption and privacy.","sameAs":["https:\/\/www.linkedin.com\/in\/pdeschutter\/","https:\/\/x.com\/pdeschutter"],"gender":"male","knowsLanguage":["English","French","Dutch","Swedish"],"url":"https:\/\/blog.mailfence.com\/fr\/author\/patrick\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.mailfence.com\/fr\/wp-json\/wp\/v2\/posts\/11794","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.mailfence.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.mailfence.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mailfence.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mailfence.com\/fr\/wp-json\/wp\/v2\/comments?post=11794"}],"version-history":[{"count":12,"href":"https:\/\/blog.mailfence.com\/fr\/wp-json\/wp\/v2\/posts\/11794\/revisions"}],"predecessor-version":[{"id":81153,"href":"https:\/\/blog.mailfence.com\/fr\/wp-json\/wp\/v2\/posts\/11794\/revisions\/81153"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.mailfence.com\/fr\/wp-json\/wp\/v2\/media\/86257"}],"wp:attachment":[{"href":"https:\/\/blog.mailfence.com\/fr\/wp-json\/wp\/v2\/media?parent=11794"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.mailfence.com\/fr\/wp-json\/wp\/v2\/categories?post=11794"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.mailfence.com\/fr\/wp-json\/wp\/v2\/tags?post=11794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}